Privacy Policy for Nokhanya Psychometrics

Last Updated: [Date - July 25, 2025]

1. Introduction

Welcome to Nokhanya Psychometrics (https://nokhanya.co.za), operated by Nokhanya Psychometrics ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information responsibly and in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://nokhanya.co.za, specifically when you use our contact form. By using our website and submitting your information through our contact form, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information to understand your needs and respond to your inquiries.

A. Personal Information You Directly Provide:

When you use our contact form, we collect the following personal information that you voluntarily provide:

• Name
• Company Name
• Email Address
• Phone Number
• Product Interests
• Any Additional Questions (information you type into the message field)

We do not collect any other direct personal data from you beyond what is explicitly requested in our contact form or what you choose to provide within it.

B. Automatically Collected Information (Usage Data & Cookies):

When you visit our website, certain information is collected automatically. This "Usage Data" helps us understand how our website is performing and how visitors use it. This may include:

• Your computer's Internet Protocol (IP) address
• Browser type and version
• Operating system
• The pages you visit on our site
• The time and date of your visit
• The time spent on those pages
• Referring website addresses

We use Google Analytics for measuring site performance, which collects this Usage Data through cookies.

Cookies: Our website may also use cookies, which are small data files placed on your device. These cookies help us to measure site performance and may collect information related to your Browse activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function as intended.

3. How We Use Your Information

We use the personal information collected from your contact form solely for the purpose of:

• Responding to your inquiries
• Providing you with information about our services
• Engaging in discussions related to your interest in our services

We explicitly confirm that we will NOT use the data collected from your contact form for marketing purposes (e.g., sending newsletters, promotional emails, or direct marketing communications) or any other purposes beyond directly addressing your inquiry and discussing our services with you.

4. Storage and Security of Your Information

The data you submit through our contact form is collected and stored using Google Forms data. Google is a highly reputable service provider with robust security measures in place.

We ensure that:

• Our website connection is secured with an SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your browser and our server.
• The data is stored securely within the Google Forms environment, benefiting from Google's extensive security infrastructure.
• Access to the collected data is restricted to authorised personnel at Nokhanya Psychometrics.

While we take significant steps to protect your personal information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We will retain the personal information collected from your contact form until you request its deletion. This allows us to maintain a record of our communication for potential ongoing service discussions.

6. Your Rights Under POPIA

As a data subject in South Africa, you have certain rights regarding your personal information under the Protection of Personal Information Act (POPIA). These rights include:

• The Right to Access: You have the right to request a copy of the personal information we hold about you.
• The Right to Correction/Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.
• The Right to Deletion/Erasure: You have the right to request that we delete your personal information, under certain circumstances.
• The Right to Object to Processing: You have the right to object to the processing of your personal information, under certain circumstances.
• The Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator if you believe your rights under POPIA have been infringed.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

7. Children's Privacy

Our website is not specifically intended for individuals under the age of 18. While we do not knowingly collect personal information directly from children, we understand that parents or guardians may contact us regarding services for their children. In such cases, the personal information collected will pertain to the parent or guardian making the inquiry, or the child's information as provided by the parent/guardian for the purpose of discussing services. We encourage parents and guardians to monitor their children's online activities.

8. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise any of your rights under POPIA, please contact us:

• By email: info@nokhanya.co.za
• By visiting our Contact Us page: https://nokhanya.co.za/contact.html